Last updated: November 15, 2025

1. Information We Collect

Personal Information

When you register and use our system, we collect:

• Identity Information: Full name, date of birth, gender
• Contact Information: Email address, phone number, physical address
• Account Information: Username, password (encrypted)
• Verification Information: Citizenship status, age verification

Scam Report Information

• Details of the scam or cyber crime experienced
• Financial loss information
• Supporting documents and evidence
• Communication records with scammers

Technical Information

• IP addresses and browser information
• Device information and operating system
• Login times and system usage data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Case Processing: To process and investigate scam reports
• Communication: To contact you regarding your case or account
• Verification: To verify your identity and eligibility
• System Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with legal obligations and law enforcement requests
• System Improvement: To improve our services and user experience

3. Information Sharing and Disclosure

Law Enforcement Agencies

We may share your information with:

• Federal Bureau of Investigation (FBI)
• Internet Crime Complaint Center (IC3)
• Other federal, state, and local law enforcement agencies
• International law enforcement partners when appropriate

Legal Requirements

We may disclose information when required by law, court order, or legal process.

Service Providers

We may share limited information with trusted service providers who assist in system operations, subject to confidentiality agreements.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Monitoring: Continuous security monitoring and threat detection
• Regular Updates: Regular security updates and vulnerability assessments
• Staff Training: Security awareness training for all personnel

5. Data Retention

We retain your information for as long as necessary to:

• Process and investigate your case
• Comply with legal obligations
• Maintain system security and integrity
• Support ongoing law enforcement activities

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Account Management: Update your account information
• Communication Preferences: Opt-out of non-essential communications

Note: Some information may be retained for legal and law enforcement purposes even after account closure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Enhance system security
• Analyze system usage patterns

8. Third-Party Links

Our system may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our system is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Users

This system is intended for use by U.S. residents only. If you access the system from outside the United States, you do so at your own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our system
• Sending email notifications to registered users
• Displaying prominent notices on the system

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

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