Contact & Support

Get in touch with our specialized team for fraud reporting and victim support

24/7 Available Secure Communication Expert Support
Phone Support

1-800-CALL-FBI

24/7 Federal Crime Reporting


Scam Reporting

1-800-FBI-SCAM

Monday - Friday, 8 AM - 8 PM EST

Email Support
Response within 24-48 hours
Field Offices

Find your local FBI field office for in-person assistance

Find Local Office
56 field offices nationwide

Send Us a Message

For general inquiries and questions

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Frequently Asked Questions

Quick answers to common questions about our services

To report a fraud case, you can register on our platform and fill out a detailed case report, call our hotline at 1-800-CALL-FBI, or visit your local FBI field office. Online reporting is the fastest method and allows you to track your case progress.

Investigation timelines vary depending on case complexity. Simple cases may be resolved in 30-60 days, while complex multi-jurisdictional cases can take 6-18 months. You'll receive regular updates through our secure portal.

Recovery depends on several factors including how quickly the fraud is reported, whether assets can be traced and frozen, and successful prosecution. The FBI has recovered millions in fraud cases, and victim restitution is a priority in federal prosecutions.

Gather all relevant documentation including emails, text messages, bank statements, transaction records, screenshots, phone numbers, email addresses, and any other evidence of the fraudulent activity. The more evidence you provide, the stronger the case.
Office Hours & Response Times
FBI Hotline (24/7)
1-800-CALL-FBI

Always available for urgent matters

General Support
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Sunday: Closed
Response Times
Urgent fraud reports: 2-4 hours
General inquiries: 24-48 hours
Technical support: 1-2 business days